Broken appliances such as fridges and washing machines, Internal damage to wallpaper, paint, carpets and curtains, Damage to internal gas and water pipe work, Any other damage to your property no matter how minor. The Wates Group is marking the run up to Europes largest housing festival, Housing 2022, with the launch of Wates Retrofit, a new stamp of quality that signals the Groups commitment to Net Zero carbon and to supporting those facing fuel poverty from unprecedented rising energy costs. This category only includes cookies that ensures basic functionalities and security features of the website. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. London The Housing Repairs service is critical to our tenants and leaseholders. Crawley Borough Council. Please use our online form to request a. Requesting online means you can: make your request at any time of day or night. Housing General Fund 3134 2,401 8,353 4,337 0 Planning & Economic Development 5176 1,475 13,220 . There are another 15 similar residential tower blocks around the borough. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. You have accepted additional cookies. If you're a private tenant and are having problems with disrepair, contact our Housing Enforcement team on 020 8379 1000, Monday to Friday, from 9am to 5pm. If you have suffered from illness or injury as a result of the councils failure to take action then you could also make a personal injury claim. These cookies will be stored in your browser only with your consent. These services include waste management, housing, planning, leisure, taxation, environmental and community services. Homelessness prevention work. One of Londons most prominent brutalist residential blocks, Trellick Tower, is set for a major 7.2m restoration programme with the appointment of leading social housing maintenance provider, Wates Living Space, to deliver extensive external works. If a fault is caused by you, your family or friends, or through negligence of failure to meet your obligations under your tenancy agreement, you must pay for repairs. Crawley Borough Council has considered your request and decided not to provide you with this information. All rights reserved. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Wates Living Space has started a 10 year programme of housing repairs for Crawley Borough Council in the middle of a pandemic, after successfully assembling its teams using virtual and social distancing mobilisation measures. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. You can change your cookie settings at any time. . Wates Living Space, has grown its southern property portfolio with three projects on behalf of Brent Council, St Mungos and mhs homes. They don't deal with repairs or anti-social behaviour issues. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. Next . This site is powered by Granicus. If you suspect there is damaged asbestos in your home, you should email housingrepairs@enfield.gov.uk. Fire safety information for your council house or flat. Loans are not available for repair works which are or could be the subject of an insurance claim, or for works outside those required to bring a property up to the Decent Homes standard. 26 January 2021. i-housing Our online portal for council tenants and housing register applicants to view and bid on properties Finding a home Apply for council homes, housing association properties and. Home. Posted in . Loans are interest free, will be subject to Legal Charge Agreement and registered as a land charge on the property. 5.1.4 Housing Services council had 387 households in temporary accommodation, of which 187 were nightly The Homelessness team continue to see increased demand. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. Housing disrepair experts can help council tenants make a claim for the repairs their council has failed to carry out. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. If you own your home or rent privately and have an obligation to carry out repairs, you could be eligible for a loan to assist with the costs. These cookies track visitors across websites and collect information to provide customized ads. This website uses cookies to improve your experience while you navigate through the website. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. Email *. After treatment and removal, the affected areas can be redecorated using anti-fungal paint. If you are in any doubt at all you should phone Basildon Council on 01268 533333 to confirm that the caller is who they say they are. Services available to private rental tenants in Crawley, including grants and loans. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Crawley Borough Council. *Working hours: * 37 per week. Report a repair Adaptations to your home We can help. Wates Living Space has revealed the extent of its positive contributions to Birmingham as the business extends its contract to deliver housing repairs and maintenance across the city on behalf of Birmingham City Council. Thank you for your patience. We are only legally allowed to take a small, capped percentage of your compensation amount, so the rest would be yours. We are committed to dealing with all complaints equitably, comprehensively, and in good time. Last . If you are not a council tenant, please call our contact centre on 01293 438000. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. Get premium, high resolution news photos at Getty Images Choose a repair item Or call us on 020 8379 1000 (option 4, then option 2 for council housing repairs), or. However, despite our best intentions and hard work, things can sometimes go wrong. Apply to Coordinator jobs now hiring in Crawley on Indeed.com, the worlds largest job site. The Department for Communities and Local Government have produced a repairs guide for landlords and tenants (PDF, 289.43 KB). It will take only 2 minutes to fill in. details of how to escalate the matter to Stage 2 if you are not satisfied with the answer or in some cases refer you to the relevant Ombudsman Service. Volunteers across Brent have teamed up to launch Queen Elizabeth II Platinum Jubilee Forest, becoming the boroughs first ever Miyawaki Forest of 650 trees at the heart of King Edwards VII Park. You need our permission to carry out alterations or improvements on your council house. The pattern element in the name contains the unique identity number of the account or website it relates to. Repairs and maintenance Report a repair You can report all repairs, including gas and water, using our online form or on 01293 438111. Wates Construction has been awarded a 19.2m contract to build a new development on behalf of Signature Senior Lifestyle, marking the growth of the leading contractors work on behalf of the Buckinghamshire-based care home developer. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide, Help from your council if youre homeless or at risk of homelessness, Housing Benefit information from your council, Council and housing association evictions, Swap your council or housing association home, Garden maintenance for elderly or disabled council tenants, arranging and paying for any damage you or your visitors have caused in your home to be put right, the structure of your property is kept in good condition this includes the walls, ceiling, roof and windows, gas and electricity appliances work safely, shared parts of a building or housing estate are kept in good condition. Wates Living Space has been reappointed by Tamworth Borough Council to deliver a ten-year programme of housing repairs across the borough. Crawley Borough Council mobilisation CASE STUDY Project overview Wates Living Space was awarded a 10-year contract to perform housing repairs for Crawley Borough Council and successfully mobilised its team in the middle of the pandemic using virtual communications to help maintain safe, effective social distancing. Every Crawley Homes tenant has a specific housing officer who deals with tenancy related queries. A stopcock is a valve for turning the cold water system in your home on and off. Useful contacts West Sussex County Council 01243 777100 9am-5pm Monday-Friday westsussex.gov.uk Central government gov.uk Sussex Police 101 (non-emergency) 999 Citizens Advice Crawley 0344 477. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Appointments may be carried out by our own employees or by contractors. It affects one person or a group of people and requires a response. The relevant Head of Service will undertake the review and respond within 20 working days. LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser ID. Your own home. Content and site Copyright Crawley Borough Council 2020. East Ham How we can help young people in Crawley with housing issues. Here at the council we have a thought process to ensure we get the best possible deal for both the organisation and our residents. PO Box 4771 These services include waste management,. About housing care/EAC Updating housing information Advertise available properties EAC Quality of . The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Three years ago, the comparable figures were 169 households in temporary accommodation, 8 in nightly paid, with just 2 out of borough Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin. February 27, 2023 alexandra bonefas scott No Comments .