As customer support is one of the most chaotic departments within a company, a support rep must be able to multitask seamlessly between tasks like handling high-priority tickets, documenting solution articles, and preparing notes for meetings/events in a way such that their time and energy is divided optimally. Sitel Group partners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. WebJob Type: Share this job SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. SYKES is now a part of Sitel Group! Our CX services and expertise harness operational insights to meet the challenges of contact centers and customer expectations. Hourly pay at Sykes ranges from an average of $9.13 to $17.53 an hour. . Our complete service offering helps clients acquire, retain and increase the . 4. Required qualifications, skills and experience. NOK for Human Capital Solutions - New Cairo, Cairo 1 month ago. Customer service is not a department, it's a passion, and that is why we take pride in our performance and love to help people from all over the world. Posted: (2 days ago) WebCustomer Service Insurance Representative: Sykes , Posted: (3 days ago) The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Jobs People Learning . All Titles Customer Service Representative (1) All Companies company . They usually take incoming telephone calls and information over the telephone, but some. Job Description Glassdoor.com. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Sykes Customer Service Representative (57,800 Monthly Pay + 10k SB) | Start ASAP! New Foundever research shows convergence and divergence in equal measure between countries when [], The Metaverse is complex and its future remains unknown. We want people who have an excellent personality, empathy and strong work ethic. Canada. Cristine Brack is a Customer Service III at Sykes based in Tampa, Florida. You'll also offer support by trouble-shooting technical issues related to QuickBooks in a fun team environment. With +170K associates connected around the globe within an award-winning performance culture, every customer conversation delights and builds long-term loyalty. Drive customer satisfaction through voice, chat, and/or email communications. Customer Support Representativ. Customer Service Agent Jan 2014 Aug 2014 Sykes Fort Smith, AR. Contract Type. Customer Service III at Sykes . Solutions built by operations for CX success. Benefits of our work from SYKES REPORTS TO: Account Supervisor. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. ), $17.00 Posted: (3 days ago) SYKES: Customer Service Representative job in Fort Lauderdale, FL. IDEAL CANDIDATE: Fluent proficiency & comprehension in Croatian and Serbian & have a good understanding of English; Experience in customer service oriented industry; Experience with Microsoft Office products and various call centre support tools. Was able to work for Sykes, but because of Cancer my Doctor told me I had to quitit was a two year treatment. Job Description. It was hard for my customers to understand me sometimes. Your task will be to promote services to existing clients. Select one or more posts to update this view. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Description. Per Hour (Employer est. Services for every stage of your customer journey. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Zoom ID - 379 2811 489. Customer Service Representative Job Description: Top Duties and Qualifications A Customer Service Representative, or Customer Service Associate, is someone who is hired to help customers with questions, complaints, concerns, or any issues that they might have with a product or service. Our people are our greatest asset. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Recommend them highly. Visit the Career Advice Hub to see tips on interviewing and resume writing. WebAbout SYKES SYKES is now a part of Sitel Group! This is one of the best companies Ive ever worked for the people are wonderful the culture is wonderful I was very sorry to see it end due to a business acquisition my job was eliminated in the company was dissolved. Office Administrator (TEST-DO NOT USE) Work From Home, Canada SYKES is an Equal Opportunity Employer and Affirmative Action Employer of minorities, women, individuals with disabilities and protected veterans. Must be self-motivated and detail oriented, with a positive/cooperative attitude and be able to function effectively as a team member. Similar Jobs. Click herefor more information on our Cookie Policy and Privacy Policy. Was offered a transfer but was unable to accept because I can only commit to part time hours. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. At SYKES we: We offer a supportive space to learn and thrive through our world-class training and other programs like tuition reimbursement. This job was posted on Wed Mar 30 2022 and expired on Mon Apr 04 2022. Urgently hiring. City: Chavies I hung up on a guy that was screaming and cussing at me and I got fired. Get notified about new Customer Service Representative jobs in Canada. Handle inbound service calls. Hiring multiple candidates. I have been told they learned more from me then in class. Contract Type. correct. SYKES is the best company where you can work, learn . What unites us as a SYKES family? Not all benefits are available to all associates orlocations, Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Be a part of a company committed to diversity, economic empowerment, andcommunity. Full Time Senior Level Offers Benefits High School Diploma Required $23k-27k yearly est. Customer Service View Jobs Team Leaders View Jobs Account Managers View Jobs Trainers View Jobs SYKES is the world's largest provider of multichannel demand creation and customer engagement services to Global 2000 corporations. As a leading global provider of customer experience (CX) products and solutions,Sitel Groupempowers brands to build stronger relationships with their customers by creating meaningfulconnections that boost brand value.With160,000+ peoplearoundthe globe -working from home orfromone of ourCXhubs- we securely connectbest-lovedbrands with their customers over 8 million times every day in 50+ languages. Attempt to persuade customer to reconsider Missing: sykesMust include: sykes, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Work with some of the most popular brands in theworld. Job opportunities for customer service representatives in all industries are expected to increase by 5 percent between 2016 and 2026. Miami, FL. By clicking Agree & Join, you agree to the LinkedIn. We also provide a SYKES scholarship for aspiring students and children of our U.S.employees. To get . c***@sykes.com. Full time. Lensa, Inc. - Lensa is a job search engine. Mohon jawatan kosong Customer Service Representative - CSR Alabang! - CareHealthJobs, Sykes Customer Service Agent Job Description, Customer support specialist job description. Remote in Spartanburg, SC 29316. Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Job description for customer service job. Jobs. Remote Healthcare Customer Service Representative job in Atlanta, GA. View Job description, benefits and responsibilities. Join us as a Remote Customer Service Representative in Canada to answer questions and provide solutions to customers from the safety & comfort of your own home. Show more Show less Seniority level Mid-Senior level . Job description SUMMARYProvides customers and end users with customer, product and/or technicalsupport by performing the following duties.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following . 20,000 a year. Customer Service Representative Job Responsibilities: Serves customers by providing product and service information and resolving product and service problems. For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM): Join or sign in to find your next job. Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. WebDetails About sykes customer service agent job description . Acknowledging and resolving customer complaints. Across all business sectors from banking and financial services to travel and hospitality, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results. About SYKES: SYKES is now a part of Sitel Group! However, the training people were pushing us too hard to be prefect on the phones telling us how to say certain stuff how they would say it when we were just learning. Sykes Philippines Full-time Posted on 6 February 2023 This job is no longer hiring Location Muntinlupa Experience < 1 Yr Exp Education High/Senior High School Salary 25K - 50K Job Description Work, learn and grow with the Top Employer and BPO Company of the Year! The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Click the link in the email we sent to to verify your email address and activate your job alert. Need good internet through. Easy Apply 26d ago S 4.0 Apply now SYKES Remote - Bilingual Spanish Seasonal Customer Service Agent Tampa, FL 30d+ $16.00 Per Hour (Employer est.) (57.8k* Monthly Pay) | Start ASAP! Etisalat Egypt - Maadi, Cairo 3 days ago. Sometimes changes were made and we were not notified in a timely manner. Work with us and you'll enjoy: Responsive employer. Whetherdigital or voice-based, our solutions delivera competitive edge across all customer touchpoints.Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. Title: Intuit Customer Service Representative JOB TITLE: Customer Support Advisor. Services for every stage of your customer journey. This is not a sales position. My mentor was wonderful and the team was great, at the time i was the only woman IT working in the filed of Customer service . Our complete service offering helps clients acquire, retain and increase the . Use this Zoom Name Format : "JS - (Full Name)" WHY YOU SHOULD JOIN SYKES. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Required Language. SYKES' differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms effectively engage customers at every touchpoint of the customer journey. Document customer inquiries, correspondence and follow-up as necessary. Get email updates for new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. This [], Innovation and customer experience: 5 tips for successful digital transformation, Innovation and digitization have become paramount for optimized customer service, but implementing [], Investing in people and communities to drive education for all, The United Nations recognizes education as a human right, and Foundever encourages inclusive and [], 5 ways working at home and operational excellence go hand-in-hand, Working remotely provides a number of benefits for employees while also supporting operations goals []. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Apply with us, if you possess: A high school diploma or GED . Per Hour (Employer est. POSITION SUMMARY To be fully engaged in providing No Harm/Quality, Customer Experience, and Stewardship through friendly, efficient, and accurate patient experience by demonstrating outstanding customer service skills and using technology to manage patient care including registration, appointment scheduling, assisting other clinical specialties, Friendly office and birthday get together between teammates, Food was expensive and when it snowed transportation was horrible. You'll shine in this role if you have a passion for helping small businesses succeed and enjoy connecting with customers. . Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. They customers can be mean on the phone but that's any phone job. Zumra Food - Nasr City, Cairo 3 days ago. The customer service responsibilities are generalized statements that some individuals may have performed in the customer service profession. SYKES HIRING! Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations. Sign in to create job alert 9,000+ Customer Service Representative Jobs in Canada (731 new) Customer Service. Once a month pot lucks, on your lunch break. Sykes CUSTOMER SERVICE REPRESENTATIVE - 57.8k* Pay (Sykes) - Start ASAP! Referrals increase your chances of interviewing at Sitel Group (previously Sykes) by 2x. Customer service representative job description. I loved working there. Handle product recalls. Responsible for monitoring, tracking, and sending demonstration units for sales demos and physician trainings. This is a work-at-home position, the location . For faster processing, join our Virtual Hub directly via Zoom (MON-FRI, 9AM-10PM) : Zoom ID - 379 2811 489. Posted: (1 days ago) WebInsurance Customer Service Representative (unlicensed) Sykes Enterprises, Inc. Augusta, GA: $31K-$31K: Banking Customer Service Representative: Sykes Enterprises, Inc. Spartanburg, SC: $29K-$29K: Customer Service Insurance Representative: Sykes . Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy. Employment Type. PURPOSE OF JOB; As Customer Support advisor, you will answer incoming calls from customers, respond to inquiries, manage complaints, handle cash transactions, and provide general information. Contract Type. $14 an hour. $14.00 Your job seeking activity is only visible to you. Danish Speaking Customer Service Representative for a Gaming-client Sitel Group (previously Sykes) Larnaca, Larnaca, Cyprus 8 hours ago Be among the first 25 applicants Learned a lot about the IRS, taxes and how to handle myself when customers were upset. , Posted: (4 days ago) We're excited to announce that SYKES is now a part of Sitel Group As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. English, Czech, Slovakian. Posted: (1 days ago) Say hi to our new brand: We are Foundever, Today were excited to announce our new brand to you Sitel Group is now Foundever. ***URGENT!!! SYKES Easy 1-Click Apply. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Solutions built by operations for CX success. ), $15.00 826,338 Sykes Customer Service Representative jobs hiring Near Me. Begin your career with us in the Customer Support role with the opportunity to advance into other positions , Posted: (5 days ago) I really enjoyed being able to help new hires in their transition period before they go on the floor. Navigate through multiple systems. EEO statement: EOE/Veteran/Disabled. Customer Service Representative in Boydton, VA Expand search. Description. Prepare and process Inventory Consignment Agreements. Service client - Tltravail. $16.25 an hour. Launching Foundever is a chance to bring us back to our entrepreneurial roots and simplify CX for the brands we support.. Email. Per Hour (Employer est. Password - SYKESATC. Dismiss. WHY YOU SHOULD JOIN SYKES Job Requirements Enjoy building relationships while helping your customers sorting out their queries. 24 jobs at Sykes Enterprises, Incorporated. What does a Customer Service Representative do? Get notified about new Customer Service Representative jobs in Larnaca, Larnaca, Cyprus. . I enjoyed the little time I worked at SYKES it was a fun learning experience getting the feel of working in a tall building and actually working in a call center for big companies. As a leading global provider of customer experience (CX) products and solutions, Sitel Group empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Sykes Enterprises, Incorporated 3.3. As you move forward with your job application, you may see some communications come from Sitel Group as well as SYKES. As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. Use , Posted: (7 days ago) Our CX solutions accelerate CX and digital transformation, simplifying customer contact through human-centered strategy, robust technology and insightful data. Explore Careers with SYKES Dynamic opportunities to grow. Customer Service Representative Jan 2013 Sep 2013 Experian Van Buren, AR. Communicating with customers through various channels. Permanent. Search Sykes Customer Service Representative jobs to find your next Sykes Customer Service Representative job Near Me. Find out if you meet the requirements! Responding to inventory management inquiries; Understand and strive to meet or exceed metrics while providing excellent customer service. Filter your search results by job function, title, or location. Support from Team leader, HR and great colleagues. Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. . This website uses first- and third-party cookies to improve your viewing experience and help us understand how our website is being used. Sitel Group 3.3. Does the customer experience landscape look the same in every country? By continuing to explore our website, you agree to our use of cookies. Description. Seasonal Customer Service Representative. Whether you're a recent college grad, just earned your GED, or looking for a fresh start from a different line of work, we help you build a career, one caring interaction at a time. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. SYKES provides customer contact management solutions and services in the business process outsourcing arena. SYKES differentiated full lifecycle solutions and services digital marketing, sales expertise, customer service, technical support and more through , Posted: (4 days ago) Alabama, Work From Home, SYKES is the best company where you can work, learn and grow. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. I got to work with some very cool people. Business process outsourcing (BPO) services, IT consultancy, and IT-enabled services such as technical support and serviceare all offered by the organization. But companies should prepare to leverage [], Why CX needs to go back to basics in 2023, The latest Foundever report, Time to Act: The Customer Experience Trends Shaping 2023, []. ), $16.00 Work, learn and grow with the Top Employer and BPO Company of the Year! Web78 Sykes Remote Customer Service Agent jobs available on Indeed.com. 4 days ago. 8 hour shift. Find out if you meet the requirements! WebAssist customers with inbound customer service tasks over the phone. Read More . Is your business falling into a CX technology trap? As a multinational digital marketing and customer service global outsourcer, we partner with Global 2000 companies. John H. Sykes created the firm in 1977 in Charlotte, North . Address: 101 Sykes Blvd. Experience. SYKES Enterprises Easy 1-Click Apply. WebAssist customers with inbound customer service tasks over the phone. HITRUST Risk-based, 2-year (r2) Certified, U.S. Top Military Friendly Employer by VIQTORY, Gold 2022 Stevie Winner for Employer of the Year. SYKES: Customer Service Representative job in Miami, FL. Zip/Postal Code: 41727 French Speaking Permanent Customer Service Representative. Family oriented environment, but focused on the task and goals. Privacy Policy | Terms of Use | Standards of Conduct | Accessibility | Affirmative Action Policy, Montgomery, Workplace Type: B&M Cristine Brack's Phone Number and Email Last Update. Job was secure and the team was very supportive. Advise customers of the most appropriate options/solution. Email. 11/21/2022 11:27 PM. We use cookies to improve your experience on our site. We're excited to announce that SYKES is now a part of Sitel Group, one of the largest global providers of customer experience (CX) products and solutions. fun, hard and lots of learning experiences. The opportunity to advance was available to everyone and it was genuinely fun at times. Customer Support Representativ. When you join the SYKES team, you dont just get a great job; you become part of a fantastic community built by caring about each other and doing great work. SYKES-Sitel Cyprus is equal opportunity employer. The latest Foundever report warns that while technologies such as artificial intelligence have [], Why one-in-three consumers now use online chat, Thanks to its immediacy and accessibility, new Foundever research details how chat is now firmly [], Why its time for companies to educate themselves about the employee experience, The latest Foundever report Time to Act: The Customer Experience Trends Shaping 2023 []. Remote: Customer Service Rep (Canada) Sitel Group (previously Sykes) California, United States 20 hours ago Be among the first 25 applicants We offer competitive salary and benefits packages, provide various learning, development and mentoring opportunities and put programs in place to promote career growth. Where. EOE including Disability/Protected Veterans. State/Province: Kentucky Apply with us, if you possess: A high school diploma or GED and are at least 18 years old, Ability to troubleshoot basic and routine customer issues that are technical in nature, Excellent communication skills, both written and verbal. By continuing to explore our website, you agree to our use of cookies. Employment Type. Customer Service Representative - Sitel GLORIETTA 1 (MAKATI) ***URGENT!!! Full-time. Our work from home opportunities offer a flexible work-life balance and allow you to earn income while saving money and time on the commute. ), Get started with your Free Employer Profile, Remote - Bilingual Spanish Seasonal Customer Service Agent, Customer Service Insurance Representative, Insurance Customer Service Representative (unlicensed), Major Sports League Customer Support Agent, Customer Service Representative - First Notice of Loss (Unlicensed), The Ultimate Job Interview Preparation Guide.